Class 11 Employability skills Introduction to communication

Class 11 Employability skills

CLICK HERE For Subject Specific Notes of Web Application For class 11

Class 11 Employability skills —Unit 1: Communication Skills

Session 1: Introduction to communication

Class 11 Employability skills

Importance of Communication

Elements of Communication

Communication is a two-way process of sharing information. In this process of communication important elements are –

a). Sender

b). Receiver

c). Channel

Perspectives in Communication

Perspectives are ideas, views, or fixed ways of thinking. These sometimes affect our communication. Some of major factors affecting perspectives in Communication are —

Class 11 Employability skills - Perspectives in Communication

Effective Communication

Effective communication can happen if we follow the basic principles of professional communication skills. These can be abbreviated as 7 Cs, i.e., clear, concise, concrete, correct, coherent, complete and courteous.

Effective Communication

There are different methods of communication — non-verbal, verbal and visual.

Class 11 Employability skills Unit 1 Session 1 : Exercise Solution

A. Multiple choice questions

Read carefully all the options given below the question and choose the correct option(s)

  1. What is the purpose of communication?
    (a) Inform (tell someone about something)
    (b) Influence (get someone to do something you want)
    (c) Share thoughts, ideas, feelings
    (d) All of the above

2. Which of the following method is used to receive information from the sender?
(a) Listening
(b) Speaking
(c) Telling
(d) Writing

3. By which action can a sender send his or her messages?
(a) Listening
(b) Speaking
(c) Sleeping
(d) None of the above

B. Match the Following

C. Subjective question

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